Flawless moving day tips, Home relocation advice, Building move and pack service guide

Protect Yourself from Moving Scams

27 February 2025

Relocating to a new home is already stressful enough without the added nightmare of getting scammed by a moving company. At Quick & Easy Moving, we’ve seen firsthand how shady operators prey on unsuspecting customers with hidden fees, hostage shipments, and bait-and-switch pricing tactics. That’s why we’re committed to transparency and helping you make informed decisions. With the right knowledge, you can spot the red flags and ensure a smooth, hassle-free move. Here’s what you need to know to protect yourself from moving scams.

Common Moving Scams to Watch Out For

1. The Lowball Estimate Scam

Some moving companies will offer you an unbelievably cheap estimate to win your business. But once your belongings are loaded onto their truck, they suddenly inflate the price, citing “unforeseen” circumstances. If you refuse to pay, they may hold your possessions hostage until you cough up the extra cash.

2. The Non-Binding Estimate Trap

A non-binding estimate means the final price could change based on factors like weight, time, or distance. Dishonest movers use this to jack up costs far beyond the initial quote, leaving you with no choice but to pay up.

3. The Hostage Situation

One of the worst scams involves movers loading up your belongings and then refusing to deliver them unless you pay an exorbitant amount—often far beyond the agreed-upon rate.

4. The Fake Licensing and Insurance Gimmick

Some rogue movers claim to be licensed and insured, but in reality, they have no legal credentials. If something goes wrong, you could be left with no recourse.

5. The “Disappearing” Movers

You make a deposit, book a date, and then—poof! The movers vanish without a trace, taking your money with them. This is common with companies that have no physical address or verified customer reviews.

How to Protect Yourself from Moving Scams

1. Do Your Research

Before hiring a moving company, check their reputation. Read customer reviews on Google, Yelp, and the Better Business Bureau (BBB). Look for complaints related to pricing, lost items, or poor service.

2. Verify Their Licensing and Insurance

In Canada, reputable movers should be registered with a provincial transport authority. In the U.S., check with the Federal Motor Carrier Safety Administration (FMCSA) using their USDOT number. Ask for proof of insurance and verify it with the provider.

3. Get a Written Estimate

Always insist on a written estimate, ideally an in-home or virtual survey where the mover can assess your belongings properly. Avoid verbal agreements and get everything documented.

4. Be Wary of Large Upfront Deposits

Legitimate movers don’t require hefty deposits before the move. If a company demands full payment or a large sum upfront, consider it a red flag.

5. Watch Out for Name Changes

Scam moving companies often change their names frequently to escape bad reviews. Look for consistent branding, phone numbers, and addresses across their website, business listings, and documents.

6. Read the Fine Print

Carefully review the contract before signing. Ensure there are no vague clauses allowing price hikes and that all fees (e.g., fuel surcharges, packing costs) are clearly outlined.

7. Avoid Companies Without a Physical Address

If a mover doesn’t have a local office or refuses to provide a physical address, that’s a major red flag. Scammers often operate from fake websites without a real headquarters.

8. Trust Your Gut

If a deal seems too good to be true, it probably is. High-pressure sales tactics, unclear communication, and refusal to answer questions are all warning signs.

What to Do If You’ve Been Scammed

If you find yourself the victim of a moving scam, don’t panic—take action:

Report to Authorities: In Canada, contact the Canadian Association of Movers (CAM) or your provincial consumer protection office. In the U.S., file a complaint with the FMCSA and the BBB.
Call Your Credit Card Company: If you paid by card, you might be able to dispute the charge.
Leave Reviews: Warn others by leaving detailed reviews about your experience.

Consult a Lawyer: If your belongings are being held hostage, legal action may be necessary.

Final Thoughts

Moving should be an exciting new chapter, not a financial and emotional nightmare. By staying informed, doing your due diligence, and trusting reputable movers, you can avoid becoming another victim of fraud. When in doubt, always choose a moving company with verified credentials, transparent pricing, and solid customer reviews. A little caution now can save you a massive headache later.

Need a trustworthy moving company? Quick & Easy Moving offers transparent pricing, licensed professionals, and no hidden fees—so you can move with confidence. Contact us today for a free quote!

Comments on this guide to Moving Scams: How to Protect Yourself from Fraudulent Movers article are welcome.