Capitaland Offices Singapore, Southeast Asia COVID-19 digital solutions, tech innovations

Capitaland Offices in Singapore and COVID-19

25 June 2020

Capitaland Singapore business parks and offices after COVID-19

CapitaLand gears up for tenants’ return to its business parks and offices in Singapore with digital solutions and tech innovations

• CapitaStar@Work app for seamless contact tracing within tenant premises and feedback on building facilities including tech innovations

• Bulk procurement of sanitisation services, thermal scanners and digital devices for economies of scale

• Islandwide flex spaces to support tenants’ evolving workspace needs

With Singapore’s safe reopening underway, CapitaLand is working collaboratively with its ecosystem partners to safeguard the workspace community at its business parks and offices against COVID-19. It is proactively leveraging the Group’s digital platforms such as CapitaStar@Work and Capita3Eats, and harnessing tech innovations such as contactless technologies, to help tenants adapt to the post-COVID-19 new normal.

Mr Tan Yew Chin, CEO, Business Park & Commercial, CapitaLand Singapore, Malaysia & Indonesia, said: “Keeping COVID-19 at bay is not a once-off endeavour but an ongoing collaborative effort between CapitaLand and our tenants. Given CapitaLand’s portfolio size and digital capabilities as a real estate developer, owner and operator, we are uniquely positioned to extend technology solutions and value-added services into tenants’ work premises with better seamlessness and economies of scale than if the tenants were to do it on their own.

These include visitor and staff registration, contact tracing and office capacity management through our CapitaStar@Work app, as well as aggregating demand for reopening services such as work place and equipment sanitisation. The F&B tenants in our business parks and offices can also speed up their digital transformation by tapping the Group’s newest online food ordering platform, Capita3Eats.”

Mr Tan added: “Even before the onset of COVID-19, CapitaLand has been reviewing and conducting building drills with our tenants to handle pandemic situations. We have also been piloting and deploying contactless and other technologies such as facial recognition and UV disinfecting devices in our building mechanical and electrical systems.

Entering Phase 2, we continue to actively co-opt tenants and service providers to create a cleaner and safer environment to deal with the unique circumstances posed by COVID-19. For example, tenants’ input on their workforce arrangements, including staggered working hours and lunch breaks, serves as critical feedback to help us plan and manage traffic flow during peak periods.

As tenants reorganise their workforce to meet new business continuity or safe distancing requirements, we are also able to support their search for alternative sites by leveraging CapitaLand’s extensive portfolio of business park and office properties across major hubs in Singapore and through our various flexible workspace options – Bridge+, The Workshop, The Work Project and CoSpace Park.”

Images: CapitaLand

Image 1: As part of CapitaLand’s cleaning and precautionary measures, an anti-microbial coating will be applied at the high contact points such as lift buttons, door handles at building entrances and toilet doors of all CapitaLand business park and office properties:
Capitaland Singapore Offices and COVID-19 - Galaxis Antimicrobial coating

Image 2: Companies can conduct pre-check-in of staff for up to five days in advance via the CapitaStar@Work app, tracking the number of employees expected to turn up at the office, effectively gauging staff load:
CapitaStar@Work app pre-check in Singapore Covid-19

Image 3: At CapitaGreen, protective acrylic screens have been installed at the concierge and tenant service centre to safeguard visitors and staff during face-to-face interactions:
CapitaGreen, protective acrylic screens Singapore Covid-19

Image 4: Facial recognition or QR activated turnstiles enhance contactless access and reduce touch points, while facilitating seamless and secure access in and out of the buildings (Capital Tower’s facial recognition access pictured):
Capital Tower facial recognition Covid-19 Singapore

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